Privacy Policy — How 35bd2 Protects Your Data
35bd2 is committed to protecting the privacy of every player. This policy explains what data we collect, why we collect it, and how we keep it safe.
Introduction — Your Privacy at 35bd2
This Privacy Policy ("Policy") describes how 35bd2 ("we", "us", "our") collects, uses, stores, and discloses personal information about players and visitors ("you") who use the 35bd2 online gaming platform at https://35bd2.club (the "Platform"). This Policy applies to all personal data processed by 35bd2 in connection with your use of the Platform, regardless of the device or connection type you use to access it.
By using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform. This Policy should be read alongside the 35bd2 Terms and Conditions, which govern your use of the Platform generally.
What Information We Collect
35bd2 collects personal information in the following categories. We collect only what is necessary to operate the Platform, verify player identity, process payments, and comply with applicable legal obligations.
Registration Data
Your full name, date of birth, mobile phone number, and any other information you provide when creating or updating your 35bd2 account. This data is required to open an account and is used for identity verification (KYC) and account management.
Payment Data
Transaction records including deposit amounts, withdrawal amounts, dates, and the payment method used (e.g. bKash, Nagad, Rocket, Upay, Visa, Mastercard). 35bd2 retains transaction records for regulatory and audit purposes. Full payment credentials (bKash PIN, card numbers) are never stored on 35bd2 servers.
Technical & Device Data
IP address, device type, operating system, browser type, screen resolution, and session identifiers collected automatically when you access the Platform. This data is used to ensure the Platform functions correctly on your device, to detect fraud, and to maintain security.
Gaming Activity Data
Records of games played, bets placed, bet amounts, outcomes, bonus redemptions, and session durations on the Platform. This data is used to administer your account, process bonus rollover requirements, detect irregular play patterns, and provide responsible gaming tools such as deposit limits and self-exclusion.
How We Use Your Information
35bd2 uses your personal data for the following purposes. We process your data only to the extent necessary for each stated purpose and do not use it for purposes incompatible with those described here.
- Account creation and management: to create your account, verify your identity in accordance with KYC requirements, maintain your account records, and communicate important account-related information to you.
- Payment processing: to process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard), to verify the source of funds, and to prevent fraudulent transactions.
- Platform operation and improvement: to deliver the gaming and sports betting services, to administer bonuses and promotions, to monitor platform performance, and to improve the interface and user experience based on aggregated usage data.
- Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, multiple-account abuse, and other prohibited conduct described in the Terms and Conditions.
- Responsible gaming compliance: to monitor gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, to enforce the 21+ age restriction, and to provide responsible gaming tools and guidance where appropriate.
- Legal and regulatory obligations: to comply with applicable laws and regulations, to respond to lawful requests from law enforcement or regulatory authorities, and to maintain records required by applicable financial regulations.
35bd2 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. Fraud detection algorithms flag transactions for human review; no account is permanently closed based solely on algorithmic scoring without a human decision.
Legal Basis for Processing Your Data
35bd2 processes your personal data on the following legal grounds. Each category of processing has a corresponding lawful basis, ensuring that no personal data is processed without a legitimate, documented justification.
When and With Whom We Share Your Data
35bd2 does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Payment Service Providers
When you make a deposit or request a withdrawal, your transaction details are shared with the relevant payment service provider (bKash, Nagad, Rocket, Upay, or your card network) to the extent necessary to complete the transaction. These providers operate under their own privacy policies and are independently responsible for the data they process.
Identity Verification Partners
To comply with KYC obligations, 35bd2 may share identity documents and related data with third-party identity verification service providers. These providers are contractually bound to use your data only for the identity verification services they provide to 35bd2 and may not use it for any other purpose.
Law Enforcement and Regulatory Authorities
35bd2 will disclose personal data to law enforcement agencies, regulatory authorities, or courts when required to do so by applicable law, by court order, or by a lawful request from a competent authority. 35bd2 will, where legally permitted, notify you of such a disclosure before it occurs.
Payment Data Security and SSL Protection
All data transmitted between your device and the 35bd2 Platform is protected by SSL (Secure Sockets Layer) encryption. SSL ensures that information sent between your browser or mobile app and our servers cannot be intercepted or read by a third party in transit. You can verify SSL protection is active by the padlock icon displayed in your browser's address bar when visiting 35bd2.club.
35bd2 stores account and transaction data on secure servers with access restricted to authorised personnel only. Internal access controls, audit logging, and data minimisation practices are in place to protect your information from unauthorised access, modification, or disclosure within our organisation.
How Long We Keep Your Data
35bd2 retains your personal data for as long as your account is active and for such further period as is necessary to comply with applicable legal and regulatory obligations. In practice, this means that account registration data, transaction records, and KYC documentation are retained for a minimum of five years following account closure, in accordance with standard financial record-keeping requirements applicable to online gaming operators.
Gaming activity data (bet records, session logs, game results) is retained for a minimum of three years after the relevant gaming session for the purposes of dispute resolution, bonus rollover verification, and responsible gaming review. Data retained solely for the purpose of complying with legal obligations is not used for any commercial purpose during the retention period.
Your Rights Regarding Your Personal Data
You have the following rights in respect of the personal data that 35bd2 holds about you. To exercise any of these rights, contact us at [email protected]. We will respond to all valid rights requests within a reasonable timeframe.
Right of Access
Request a copy of the personal data 35bd2 holds about you, along with information about how it is used.
Right to Rectification
Request correction of inaccurate or incomplete personal data held about you. You may update some information directly within your account settings.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 35bd2's legal retention obligations. Note that data required for regulatory compliance cannot be deleted before the mandatory retention period expires.
Right to Data Portability
Request a copy of personal data you have provided to 35bd2 in a structured, commonly used, machine-readable format where technically feasible.
Right to Object
Object to processing of your personal data based on legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, we will cease that processing immediately.
Right to Restrict Processing
Request that 35bd2 restricts processing of your personal data in certain circumstances, for example while a rectification request is being assessed or where you have objected to processing based on legitimate interests.
35bd2 will not charge a fee for handling rights requests submitted in good faith. We may ask you to verify your identity before processing a rights request to ensure that personal data is not disclosed to or acted upon by an unauthorised person.
Cookies and Similar Tracking Technologies
35bd2 uses cookies and similar technologies on the Platform to ensure it functions correctly, to remember your preferences, and to help us understand how the Platform is being used. The following categories of cookies are used on the Platform:
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies; please refer to your browser's help documentation for instructions. Note that blocking essential cookies will prevent the Platform from working correctly and may prevent you from logging in to your account.
Children and Minors — 21+ Only
The 35bd2 Platform is strictly intended for adults aged 21 years and above. 35bd2 does not knowingly collect or process personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a person under 21 in your care has registered an account on 35bd2, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
Changes to This Privacy Policy
35bd2 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we provide. When we make a material change to this Policy, we will update the "Last updated" date at the top of the page and, where appropriate, notify you by posting a notice on the Platform or by sending a message to your registered mobile number.
Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the updated terms. If you do not agree to the updated Policy, you must stop using the Platform and may request closure of your account by contacting [email protected].
Contact Us About Your Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 35bd2 has handled your personal data, please contact our support team. We aim to respond to all privacy-related enquiries promptly and to resolve any concerns in a fair and transparent manner.
Email: [email protected]
Your Data, Your Rights — We're Here to Help
Have more questions about how 35bd2 keeps your data safe? Visit our FAQ or learn more about responsible gaming on our dedicated page.
Visit Our FAQ About 35bd235bd2 — SSL-secured, fair play certified, available 24/7.